Return address will depend on the country from which the product is being Items without a ReturnĪuthorization Number will not be processed and will not be returned. Will be sent to you once your claim is approved. Specify the issue at hand in the “Message / Return Reason” field.Īn FXR Return Authorization Number is required for all FXR returns and In the unlikely event you received an incorrect order, or a damaged or Return to be processed, funds to be transferred and the transaction toĪppear on your bank or credit card statement.
Once we receive your return, it can take up to 15 business days for your
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The full retail value of the 'free gift' will be deducted from your Your purchased items, you MUST return the 'free gift' as well, otherwise Qualify for the discount and the value of your credit/discount will beĭuring any 'Gift with Purchase' promotion, if you decide to return any of $500 minimum etc.) and wish to return items resulting in your order valueĭropping below the minimum requirements, your purchase will no longer If you received a discount based on a minimum order requirement (BOGO, Part of Flash Sales, short-term campaigns, Black Friday, Cyber Monday or Price adjustments will not be accommodated for any items that are Of the price difference will be issued back to the original form of Permanent markdown within 14 days of your order's purchase date. We will accommodate a one-time price adjustment for an item if it goes on Ineligible for returns, refunds, or price adjustments.
Instructions are not eligible for returns or price adjustments unless anĮrror or damage, explicitly of FXR Racing's fault, has occurred in directĪll gift card products purchased or issued through this site are Products that were custom-made or decorated according to customer-provided Final Sale items are not eligible for returns or price All items discounted by at least 30%Īre final sale. Please be aware that FXR cannot be held responsible for refunds issued to closed financial institution accounts.įinal Sale products are clearly marked “Final Sale” on the product page,
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For closed card accounts or re-issued cards, please contact the bank or financial institution card holder prior to your return, to inquire how to receive your refund. Refunds can only be processed to the original form of payment used to make the purchase. Always ensure a trackable method of shipping is used as FXR will not be held responsible for packages lost in transit. Returns without a Return Authorization Number will not be processed.
If an item is received with any visible damage to the packaging and or return labels placed directly onto the product packaging, the return is subject to a 10% restocking fee. These items may be returned to the customer or have a restocking fee up to 50% applied to the original purchase. Items returned in non-saleable condition due to being soiled, worn or damaged from use, may not be accepted for return. Products must be returned in re-saleable condition with original branded and retail packaging (unworn/clean/unwashed with tags still attached). Returns are not accepted on face mask related items (face masks, Balaclavas, Breath boxes), Final Sale Items (see Final Sale section below), or items that have been custom-made or personalized to customer specifications (barring errors/accidents on the part of FXR Racing). Returns are accepted on most regular priced items and select sale items. Returns must be received by the carrier for return shipment to FXR, within 15 days of receipt of the Return Authorization. Returns are accepted within 30 days of your order shipment confirmation email. When your return is complete you can then place a new order via our If you would like to return an item for an Retailer and reference their return policy as these returns will be doneįor all purchases of FXR product through please completeįXR does not process exchanges. Send your return to the following address:įor all purchases of FXR product through a Please send your return back via a trackable method with business package delivery.įXR is not responsible for packages lost in transit or ending up at agents. Return shipping charges are the customers responsibility. Shipping and handling charges associated with your first order are non-refundable. Read below for warranty rules and exclusions.
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